Do you have questions? No problem, we're happy to help you! We have lots of helpful information in this Customer Service section -- just scroll down the page and find the topic that matches your question. And if you still have questions, comments, or just want to contact us, please feel free to email us or give us a call.
For a complete list of our store policies, please read our Terms and Conditions.
How To Contact Us
- Send us an email.
- For help with product questions or previous orders please call us at: 1-800-561-5161. You can reach us Monday-Thursday, 9am-6pm PST.
- If you'd like to place your order by phone, please call us Monday-Friday 9am-5pm PST at 1-800-561-5161
Shipping and Delivery
For all orders, we use Federal Express 3-day shipping or Federal Express Ground shipping. The cost depends on the weight of your order. Orders usually ship within 1-2 business days. Sorry, we cannot ship to P.O. Boxes.
We accept Visa and Mastercard.
Our Hassle-Free Return Policy
All of our products are 100% guaranteed and backed by our hassle-free return policy. If something doesn't work out the way you expected, you can return any item within 30 days of receiving it and receive a full refund, minus the cost of shipping.